Further information / Article

How to find international B2B customers

Compare distributors, trade fairs, export support and direct buyer outreach, then build a practical plan for one market at a time.

Published on 2026-08-26

At a glance. Start with market readiness and a focused buyer segment. Combine the channels and people needed to turn introductions into a workable commercial relationship.

Choose a route that fits the product and market

International growth can involve distributors, agents, trade fairs, temporary export management and direct buyer outreach. These routes solve different problems: local stock, technical support, introductions, negotiations or a repeatable flow of potential buyers.

Start by checking the offer: certifications, delivery capability, pricing, commercial terms, translated material and the team’s capacity to support a new customer. More introductions will not resolve a product or operational gap.

Compare the four main routes

RouteUseful contributionWhat to assess
Trade fairsFace-to-face product discussion and relationship development.Preparation, relevant pre-booked meetings, travel and follow-up.
Local distributor or agentAccess, local knowledge and possibly stock or service.Coverage, margins, responsibilities, exclusivity and control of the end-customer relationship.
Temporary export managementMarket planning, partner selection and negotiations.Actual capacity, sector knowledge, deliverables and continuity.
Direct buyer outreachA researched way to test and develop direct relationships.Target quality, permitted channels, local relevance and follow-through.

Compare the total work and economics using actual quotes. There is no universal trade-fair cost, distributor margin or export-manager price suitable for every market.

Build the first market test

  1. Select a country and customer segment with a clear commercial rationale.
  2. Identify buyers, category managers, procurement teams or other relevant decision-makers.
  3. Check the company’s assortment, business model and current fit.
  4. Prepare a locally relevant offer and evidence.
  5. Use appropriate channels with clear ownership of replies and follow-up.
  6. Record objections, meeting outcomes and commercial next steps.

Prepare fairs before you arrive

An event is more useful when relevant conversations have already started. Research exhibitors or visiting buyers, explain why a meeting is worthwhile and propose a specific slot. After the event, connect the notes to the CRM and give every active discussion an owner.

The stand, the outreach and the sales follow-up should serve the same account plan. Attendance alone is not a measure of pipeline.

What the Profood engagement illustrates

For Profood, a fresh-produce exporter with a focus on table grapes, the work began with buyer research and pilot markets in the Netherlands and Poland. The initial 90-day period recorded 4,750 profiled contacts, 7,129 emails and 11 confirmed meetings.

The wider 12-month engagement reported 74 orders from four international buyers, totalling €345,608. Initial meetings and subsequent orders are different outcomes over different periods. Seasonality, product supply and continued relationship work were part of the context.

Scale from evidence

Review market feedback before expanding. Distinguish a list-quality problem from an offer problem, a delivery constraint or a long buying cycle. Improve what the conversations reveal and keep closed sales separate from prospective deal value.

Do not treat “Europe” or “the Middle East” as one audience. Language, buying practices, channel rules, fulfilment and product requirements need assessment for each market. Avoid cultural shortcuts that substitute a stereotype for research.

Frequently asked questions

Do we still need a distributor?

Possibly. Local stock, installation, after-sales service or product requirements may make a distributor important. Direct outreach can help you find and assess one.

Can outreach replace an export manager?

It can generate and develop conversations, but the scope must include a person responsible for negotiations and commercial decisions. Agree who owns that work.

How quickly will we get orders?

The timing depends on the market, product, approvals, seasonality and sales cycle. Use the pilot to assess response and progress, rather than promise a universal order date.

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